Call center con-text

Call center con-text

Thanks to J. Angelo for his insight regarding my previous post. It is quite true that one of the problems that Philippine-based call centers face is the crop of young graduates who are really capable of communicating with customers. As M.A.K. Halliday has proposed in...

Quit frontin’ wid dat call center voice

I do not quite know how to take a position on the quality of English language speakers here in the Philippines. One of my professors have always posed that question during and after classes. He has this observation that Filipino English speakers nowadays have better...